Terms and Conditions

Terms & Conditions

By using this site, you agree to these Terms and Conditions. Natural Weapon Nutrition reserves the right to modify the terms of this agreement without notice. By continuing to use the site after we post any such changes, you accept the modified terms.

Natural Weapon Nutrition operates from Sydney, Australia. We make no representations that materials in the site are appropriate or available for use in other locations, and access to them from locations where part or all content is illegal is prohibited. People who choose to access this site from outside of Australia do so on their own initiative and are responsible for compliance with their local laws. Products are only deliverable to Australian addresses.

We respect the privacy of our customers and subscribers. Please review our Privacy Policy. If you have any questions or comments regarding privacy please contact us.

The material that appears on this website is for informational purposes only. We strive to make the information as accurate as possible and provide references where possible, but errors may appear with the content on our website. We are not responsible for inaccuracies and errors in referenced material, and do not guarantee the performance of, goods and services provided by any of our advertisers or by any third party to who’s web site we link or reference. The links and references on this web site are for convenience only, and do not constitute an endorsement by us of that site or any product, service or other material offered on that site.

PRICES & CURRENCY

The prices displayed on this Site are quoted in Australian (AUD) dollars and are valid and effective only within Australia, and such prices do not include shipping and handling if applicable, which will be added to your total invoice price.

PRICING OR TYPOGRAPHICAL / IMAGE ERRORS

At Natural Weapon Nutrition we work hard to provide accurate product image representation, pricing and product information. However, pricing, typographical or image errors may occur. In the event that an item is listed at an incorrect price, incorrect information or out-dated photograph or product information, Natural Weapon Nutrition shall have the right, at our sole discretion, to  cancel any orders placed for that item.

If an item is incorrectly priced, we will cancel your order and notify you of such cancellation.

Prices and stock availability are subject to change without notice, however, we endeavor to be as transparent with stock levels as possible so you may make an educated decision before committing to purchase of a product.

ORDER RETURNS – FAULTY OR DAMAGED STOCK

We will never knowingly sell and ship you damaged, faulty, or out of date stock. Any faulty or damaged stock received will be replaced at no charge if we are notified within 7 days of delivery receipt. If the item is out of date a replacement will be shipped as soon as possible free of charge upon return of the out of date stock.

ORDER RETURNS – INCORRECT ORDERS

Fault arising from the customer:

Products ordered incorrectly by the customer can be exchanged or a credit can be arranged upon its return to us. The item must be unused, unopened and otherwise untampered with, retaining all its original unbroken seals and in resalable condition. NWN will then confirm the product was returned within 7 days of delivery.

The customer is responsible for payment of postage to complete the return for both the return of the incorrectly ordered stock and the shipping of the replacement stock. This will be done at the same rate charged by Australia Post or Sendle and stock will not be shipped until payment has been received.

Details of where to send items for returns will be given when you make contact with us to notify us of an issue with your order.

Fault arising from us:

If an order has been received and it is incorrect and fault is determined to be ours, it will be replaced at no additional charge to you or a full refund of the incorrect item(s) will be given upon its return to us.

You will not be charged for the return of this stock. NWN will send you all appropriate Australia Post satchels and labeling to complete the return.

Details of where to send items for returns will be given when you make contact with us to notify us of an issue with your order.

ORDERS FOR INDIVIDUALS & QUANTITY LIMITS

Natural Weapon Nutrition reserves the right to limit the quantity of items purchased per person, per household or per order. These restrictions may be applicable to orders placed by the same account, credit card or AfterPay account or to orders that use the same billing and/or shipping address. We will provide notification to the customer via e-mail and/or to the billing address provided should such limits be required to be applied.

As a business that strives to support the fitness goals of the community at large, you may wish to set up an account with us if you require higher quantities of items frequently. If you wish to set up an account with us to receive items over the quantity limit that may be placed upon the above mentioned, please contact us directly and we will set such an account up for you. Accounts will be pre-paid only.

ORDER ACCEPTANCE

There may be orders that we are unable to accept and must cancel based on volume, delivery restrictions or an inability of a distributor to fill a back order in a timely manner. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. This would be a very rare occurrence and is subject to the terms and conditions of this site.

Some situations that may result in your order being cancelled include limitations on quantities available for purchase; inaccuracies or errors in product or pricing information; product or ingredient restrictions mandated by local, state, national or international regulations; or problems identified by our credit and fraud avoidance group (Stripe). We may also require additional verification or information before accepting any order. We will contact you if all or any portion of your order is cancelled or unable to be filled, or if additional information is required to accept and process your order.

If your order is cancelled after your credit card has been charged, we can and will only issue a credit to the same credit card in the amount of the charge. We may also offer a substitute product of the same or lower cost. If any substituted product is higher in cost than that of the originally selected product an invoice will be issued and payment of the gap required before completing the order and shipping to you.

We strictly follow all national regulations regarding the sale, purchase and shipment of any product or product ingredient that is considered restricted or prohibited by any law within Australia. If an ingredient is banned or regulation is placed upon a product or product containing an ingredient we may not be able to supply this product. Such conditions will be notified to the customer at the time any regulation is placed upon a product or ingredient.

FRAUD PREVENTION

Our payment gateway providers, Stripe and AfterPay, track and log all transactions, whether failed or successful. Information is kept by them and used at their discretion. IP addresses, and all information entered at the transaction time are recorded by the payment gateway provider. Any claim of items not being ordered by the cardholder or recurring failed payments will result in fraud prevention escalation to prevent further damage.

Use of a credit or debit card that does not belong to you is considered fraud and will be reported to Authorities as necessary. Stripe log as much information as necessary to prevent fraud. All information on our system is encrypted and cannot be accessed by unauthorised persons.

 

COPYRIGHT

All site content, text, graphics, sound, software, and the selection and arrangement thereof, are the property of Natural Weapon Nutrition; it’s affiliates, service providers and contributors and are protected by international copyright law. All rights are reserved.

Any other use of materials on this site is strictly prohibited without written permission.

Natural Weapon Nutrition, and all logos, page headers, customized graphics and icons are trademarks of Natural Weapon Nutrition or its licencors or affiliates. All other trademarks, service marks, product names and company names or logos that appear on this site are the property of their respective owners.

DISCLAIMER

THE CONTENT ON OR OTHERWISE RELATED IN ANY WAY TO OUR SITE OR ANY THIRD PARTY SITES OR SERVICES LINKED TO FROM ANY SITE IS PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANT-ABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, COMPLETENESS, AVAILABILITY, SECURITY, COMPATABILITY AND NONINFRINGEMENT. WE DO NOT WARRANT THAT ANY CONTENT WILL BE ERROR-FREE, THAT ACCESS THERETO WILL BE UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY SITE OR THE SERVERS THAT MAKE SUCH CONTENT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, HOWEVER APPROPRIATE MEASURES ARE TAKEN TO PREVENT THIS.

WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF ANY CONTENT. YOU HEREBY IRREVOCABLY WAIVE ANY CLAIM AGAINST US WITH RESPECT TO CONTENT AND ANY CONTENT YOU PROVIDE TO THIRD PARTY SITES (INCLUDING CREDIT CARD AND OTHER PERSONAL INFORMATION).

Furthermore, the Content is not intended to be a substitute for the services of trained professionals in any field, including, but not limited to, medical matters. Always seek the advice of your physician with any questions you may have regarding your physical or mental health and wellness. If you think you may have a medical emergency, call your doctor or 000 immediately. We make no representations or warranties concerning any treatment, action, application or usage of dietary supplements, medication, preparation or other product or service by any person following the information offered or provided within or through our sites or any referenced site. Reliance on any information appearing on the Internet is strictly at your own risk. Neither we, our affiliates nor any of the officers, directors, owners, employees, agents, representatives and employees of each will be liable for any direct, indirect, consequential, special, exemplary or other losses or damages that may result including, but not limited to, economic loss, injury, illness or death.

Site content is intended for educational and entertainment purposes only. Such content is not intended to, and does not, constitute legal, professional, medical or healthcare advice or diagnosis, and may not be used for such purposes. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical or wellness condition. You should not act or refrain from acting on the basis of any content included in, or accessible through, the Sites without seeking the appropriate medical or other professional advice on the particular facts and circumstances at issue from a doctor or other trained health care professional licensed in the your state, country or other appropriate jurisdiction.

These Terms and Conditions are governed by the laws in force in the state of New South Wales in the Commonwealth of Australia.

Your Consent

By using our web site, you consent to the collection and use of the above-mentioned information by Natural Weapon Nutrition and Stripe where described.

Changes to the privacy policy will be posted on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.